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HCA: New over the phone and video remote interpreting contract coming

Mar 4, 2022
The Health Care Authority (HCA) recently sent the following alert to dental Medicaid providers.

New services

The Health Care Authority’s (HCA) interpreter services team and UniversalLanguage Service has signed a new spoken language contract to provide over the phone and video remote interpreting services.

The contract will go live this spring and will assist Apple Health Medicaid providers in meeting their  Title VI of the Civil Rights Act of 1964 responsibility. The new services will increase health equity for Apple Health providers, language access providers and Apple Health clients.

Providers

To register to use the over the phone and video remote interpreting contract email accounts@ulsonline.net.

Language access providers (LAP)

To register to provide interpreting services for the over the phone and video remote contract email interpreter@ulsonline.net.